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Unique concession
Merseyrail is a unique concession in the UK as the role of the Strategic Rail Authority has been delegated by Parliament to the Passenger Transport Executive (Merseytravel) and the concession agreement is between the operator and Merseytravel. Also, the length of the concession is 25 years from 20 July 2003 with review dates along the way, allowing both Merseytravel and ourselves to take the long view.
Urban network
Merseyrail is an urban network of vital importance to the transport infrastructure of Liverpool and Merseyside. In view of the ongoing regeneration of the city and the anticipated developments related to the Cultural Capital of Europe award for 2008, rail will play a major role in the economic life of the region and be a vital part in the urban transport network that, thanks to the efforts of Merseytravel, is already “multi-modal”.
Train services
Merseyrail offers one of the country’s most reliable train services and since the takeover, Serco-NedRailways has made a further contribution to performance by an improved availability of the rolling stock. This has been achieved through better maintenance, which is entirely carried out “in-house”, attention to operational detail and a pro-active approach in eliminating structural causes of delays.
Open relationship
Merseytravel and Merseyrail have established an open relationship and are able to communicate quickly and effectively to discuss issues before they become adversarial. It is Merseyrail’s genuine belief that in the rail industry no single partner can perform without the involvement of others. It is worth investing time, money and effort in helping partners to achieve their goals to help Merseyrail to improve in the longer term.
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